General Terms and Conditions (GTC)

1. Scope and Provider

1.1

The following General Information Terms and Conditions (GTC) govern all business relationships between Fridrich Media Ltd (hereinafter "Provider") and its customers (hereinafter "Advertiser" or "Customer") in connection with the use of the fridrich-media.com platform.

1.2

fridrich-media.com is a product of Fridrich Media Ltd and offers performance-based email marketing on a CPC, CPM, and TKP basis.

1.3

These GTC apply exclusively to entrepreneurs within the meaning of § 14 BGB (B2B). Contracts with consumers are excluded.

1.4

Deviating or supplementary terms and conditions of the Customer shall not apply unless their validity is expressly agreed to in writing.

2. Services of fridrich-media.com

2.1

The Provider provides services in the field of performance-based email marketing, in particular:

• Cost-per-Click (CPC)
• Cost-per-Mille (CPM)
• Thousand Contact Price (TKP)
• Campaign planning, dispatch, and reporting

2.2

Campaign dispatch takes place exclusively via the systems and mailing lists of fridrich-media.com.
Dispatch via Advertiser systems does not take place.

2.3

The Provider does not owe any specific economic success, but exclusively the proper execution of the agreed service according to the booking.

3. Responsibility for Content

3.1

The Advertiser shall provide the Provider with all content necessary for the campaign (texts, images, links, tracking pixels, etc.) in a timely manner.

3.2

The Advertiser warrants that the provided content:

• does not violate any applicable laws,
• does not violate any third-party rights (copyright, trademark, personality rights),
• is not misleading, unlawful, or immoral.

3.3

The Provider reserves the right to reject or adjust content without giving reasons if it violates legal requirements, industry standards, or internal guidelines.

4. Billing, Prices, and Payment Terms

4.1

Billing is based on the agreed CPC, CPM, or TKP model.

4.2

Principle: Prepayment
All campaigns must be paid in full before the campaign starts. Service provision begins only after receipt of payment.

4.3

Unless otherwise agreed, the prices listed at the time of booking apply.

4.4

A claim to execution of the campaign exists only after full receipt of payment.

5. Tracking, Reporting, and Billing Basis

5.1

Success measurement is primarily done via the internal tracking and reporting system of fridrich-media.com.

5.2

Additionally, external tracking technologies may be used, in particular:

• Google Analytics
• Conversion and tracking pixels
• Comparable analysis and measurement systems

5.3

Exclusively the measurement data of fridrich-media.com are decisive for billing and service provision.
Deviating measurement results from external systems do not justify a claim for recalculation or refund.

6. Data Protection and GDPR

6.1

All mailing lists used by the Provider are based on GDPR-compliant double opt-in procedures.

6.2

The Provider is responsible for dispatch, data processing, and compliance with data protection regulations.

6.3

The Advertiser does not receive access to personal data of the recipients.

6.4

Further information on data protection can be found in the privacy policy of fridrich-media.com.

7. No Refund / Cancellation

7.1

After full or partial delivery of a campaign, there is no right to refund, credit, or repetition.

7.2

This applies in particular to:

• failure to meet subjective expectations,
• deviating conversion rates,
• deviating results from external tracking systems.

8. Liability

8.1

The Provider is liable exclusively for damages based on intentional or grossly negligent behavior.

8.2

Liability for indirect damages, lost profits, or consequential damages is excluded.

8.3

Liability is limited in amount to the amount paid by the Advertiser for the respective campaign.

9. Contract Term and Termination

9.1

Individual campaigns end automatically upon full service provision.

9.2

Permanent business relationships can be terminated by either party with a notice period of 30 days to the end of the month in writing, unless otherwise agreed.

9.3

The right to extraordinary termination for good cause remains unaffected.

10. Confidentiality

10.1

Both parties undertake to keep confidential all confidential information obtained in the context of the cooperation.

10.2

This obligation also applies beyond the end of the contract.

11. Final Provisions

11.1

The law of the state in which Fridrich Media Ltd has its registered office applies, excluding the UN Sales Convention.

11.2

The place of jurisdiction for all disputes is – as far as legally permissible – the registered office of the Provider.

11.3

Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.